Q: What is your store warranty rules? A: 6 Months Store Warranty (1) Offer refund or replace within 3 days upon delivery, we do not bear returned shipping cost; (2) Offer repair within 30 days upon delivery, we bear the shipping cost for sending back to you; (3) Offer repair after 30 days upon delivery, but you bear two way shipping cost; (4) Notice: for full refund, please send full package back (including all accessories); for repair or replace, please send only product without accessories. Q: I need pay for customs duty? A: Because Different countries have different tax policies. You may be charged custom duties and taxes for something purchased online. Buyers are responsible for custom taxes, our saling price does not include any custom taxes. The cost of return or lost parcel would be on buyer due to reject cutoms clearance. We don’t accept dispute of customs problem.thanks for your understand. Q: Will my mobile phone work with a certain mobile carrier or i am traveling to another country and want to make sure your phone works there? A: http:willmyphonework.net can help you find the answer Q: Phone Box is sealed? A: We usually open the original sealed box to double test and install google play store and multi-language rom, which not support ota (online upgrading software), if you want the sealed box, leave notes when you make orders to remind us, but then you need to install multi-language and google play store by yourself !!) Notice: We suggest you not restore to factory or root with other version firmware, which may cause date loss or dead of phone, and lose our repair warranty.
When you buy the Bunlde,we will send the case color randomly,if you need the special color,please leave a message ,thanks