You have 7 days after purchase to request a refund first, send us a complain include picture of the products
Once your claim is validated, we will provide information of getting the items from you
Once the items has been received by the sellers we will ensure you get a resolution (a refund or replacement)
Items not eligible for Returns
Products that have been altered from their original or opened by an authorized personnel without permission.
Product with tampered or missing serial Universal Product Code numbers (UPC).
Perishable goods cannot be returned except a valid reason is raised at the point of delivery with affirmation from the dispatcher.
Products damaged due to misuse.
Products in beauty, health and personal care category.
Jewellery, innerwear, bed sheets, lingerie and socks.
Books and CDs
What I can return
You receive a wrong or damage defective or counterfeit item
When returning an item, ensure all seals, tags and accessories are left intact and item is in it’s original packaging.
we have free delivery and chargeable delivery fee we have vendors from local country or overseas from Europe china etc.